TCR Publication Search

transformative service research

Responsibility and Well-Being: Resource Integration Under Responsibilization in Expert Services

Laurel Anderson, Jelena Spanjol, Josephine Go Jefferies, Amy L. Ostrom, Courtney Nations Baker, Sterling A. Bone, Hilary Downey, Martin Mende, and Justine M. Rapp
-- Journal of Public Policy & Marketing | 2016

Transforming community well-being through patients' lived experiences

Andrew S. Gallan, Janet R. McColl-Kennedy, Tatiana Barakshina, Bernardo Figueiredo, Josephine Go Jefferies, Johanna Gollnhofer, Sally Hibbert, Nadina Luca, Sanjit Roy, Jelena Spanjol, and Heidi Winklhofer
-- Journal of Business Research | 2019

Transformative service research: An agenda for the future

Laurel Anderson, Amy L. Ostrom, Canan Corus, Raymond P. Fisk, Andrew S. Gallan, Mario Giraldo, and Martin Mende
-- Journal of Business Research | 2013

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