Transforming Consumer Health

The 2010 Patient Protection and Affordable Care Act is intended to transform the U.S. health care system. Its success will require the transformation of consumers' views about health and their willingness to participate in healthful behaviors. Focusing on three barriers to consumers' engagement in healthful behaviors, the authors review the research literature and suggest opportunities for further research. Using a social marketing perspective, they suggest actions for health care providers, marketers, and policy makers to help overcome these barriers.

Keywords:

activation  consumer attitudes  consumer behavior  decision making  engagement  essays  health care reform -- united states  health maintenance  social marketing  understanding  united states 

Citation:

Debra L. Scammon, Punam A. Keller, Pia A. Albinsson, Shalini Bahl, Jesse R. Catlin, Kelly L. Haws, Jeremy Kees, Tracey King, Elizabeth Gelfand Miller, Ann M. Mirabito, Paula C. Peter, and Robert M. Schindler (2011). Transforming Consumer Health. Journal of Public Policy & Marketing, 30(1), Pages 14-22. https://doi.org/10.1509/jppm.30.1.14