When Cash Is No Longer King: on the Unintended Consequences of Digital Financial Platforms
Our special session explores behavioral consequences stemming from the use of financial vehicles other than cash. Choices made within payment and investment platforms might influence behavior due to differential attachment, reference value of social defaults, psychological costs of lower pain of paying, and signaling properties of keeping financial information private.
Citation:
Ana Valenzuela, Lennay Chapman, Christopher Bechler, Szu-chi Huang, Avni Shah, Xinlong Li, Shelle Santana, Sara Vera, and Felipe Chacon (2021) ,"When Cash Is No Longer King: on the Unintended Consequences of Digital Financial Platforms", in NA - Advances in Consumer Research Volume 49, eds. Tonya Williams Bradford, Anat Keinan, and Matthew Matthew Thomson, Duluth, MN : Association for Consumer Research, Pages: 882-886.
Authors
Ana Valenzuela, Baruch College
Lennay Chapman, Baruch College, CUNY
Christopher Bechler, University of Notre Dame
Szu-chi Huang, Stanford University
Avni Shah, University of Toronto
Xinlong Li, NTU
Shelle Santana, Bentley University
Sara Vera, Square Inc
Felipe Chacon, Square Inc
Volume
NA - Advances in Consumer Research Volume 49 | 2021
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