Algorithmic Decision-Making, Agency and Autonomy in a Financial Decision Making Context: an Experiment

Algorithmic decision making (ADM) plays an increasing role in consumers’ life. ADMs rely on customer information, and can contribute to reducing consumers’ perceived autonomy, which consumers may be reluctant to accept. Using a financial decision-making scenario, we explore how human, ADM and joint decision-making affects consumers’ agency and autonomy.



Citation:

Laszlo Sajtos, Benjamin G. Voyer, Marion SANGLE-FERRIERE, and Billy Sung (2020) ,"Algorithmic Decision-Making, Agency and Autonomy in a Financial Decision Making Context: an Experiment", in NA - Advances in Consumer Research Volume 48, eds. Jennifer Argo, Tina M. Lowrey, and Hope Jensen Schau, Duluth, MN : Association for Consumer Research, Pages: 1242-1242.

Authors

Laszlo Sajtos, University of Auckland, New Zealand
Benjamin G. Voyer, ESCP Europe, France
Marion SANGLE-FERRIERE, ESCP Europe, France
Billy Sung, Curtin University



Volume

NA - Advances in Consumer Research Volume 48 | 2020



Share Proceeding

Featured papers

See More

Featured

E5. Volunteer Motivations for Direct versus Indirect Service

Abigail Schneider, Regis University
Eric Hamerman, Iona College

Read More

Featured

Millionaires on Instagram: Millennials’ Display of Experiential Luxury and Personal Branding Strategies on Visual Social Media

Marina Leban, ESCP Europe, France
Benjamin G. Voyer, ESCP Europe, France

Read More

Featured

I2. Can Skinnier Body Figure Signal Higher Self-Control, Integrity, and Social Status?

Trang Thanh Mai, University of Manitoba, Canada
Luming Wang, University of Manitoba, Canada
Olya Bullard, University of Winnipeg

Read More

Engage with Us

Becoming an Association for Consumer Research member is simple. Membership in ACR is relatively inexpensive, but brings significant benefits to its members.