The Effect of Ai on Selective Belief Updating

The optimism bias leads people update beliefs more when receiving good versus bad news. While research on the optimism bias is extensive, the nature of the messenger has been neglected. We examine belief updating for human vs. artificial agents’ advice and find that artificial agents can eliminate the optimism bias.


Cindy Candrian, Anne Scherer, and René Algesheimer (2020) ,"The Effect of Ai on Selective Belief Updating", in NA - Advances in Consumer Research Volume 48, eds. Jennifer Argo, Tina M. Lowrey, and Hope Jensen Schau, Duluth, MN : Association for Consumer Research, Pages: 250-251.


Cindy Candrian, University of Zurich
Anne Scherer, University of Zurich
René Algesheimer, University of Zurich


NA - Advances in Consumer Research Volume 48 | 2020

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