The Costs of Autonomy: Decisional Autonomy Undermines Advisees’ Judgments of Experts

In contrast to advisers’ expectations, across 6 experiments (N=3,867) we find that advisers who give advisees decisional autonomy rather than paternalistic advice are judged to be less competent, less helpful, and are less likely to be recommended. We document these effects in the context of medical, financial, and workplace advice.



Citation:

Samantha Kassirer, Emma Levine, and Celia Gaertig (2020) ,"The Costs of Autonomy: Decisional Autonomy Undermines Advisees’ Judgments of Experts", in NA - Advances in Consumer Research Volume 48, eds. Jennifer Argo, Tina M. Lowrey, and Hope Jensen Schau, Duluth, MN : Association for Consumer Research, Pages: 958-962.

Authors

Samantha Kassirer, Northwestern University, USA
Emma Levine, University of Chicago, USA
Celia Gaertig, University of Chicago, USA



Volume

NA - Advances in Consumer Research Volume 48 | 2020



Share Proceeding

Featured papers

See More

Featured

F11. Anti-Consumption for Sustainability: The Environmental Impact of Anti-Consumption Lifestyles, Environmentally Concerned Individuals and Ethical Consumers

Laurie Touchette, HEC Montreal, Canada
Marcelo Vinhal Nepomuceno, HEC Montreal, Canada

Read More

Featured

N13. Smaller Self but Larger Tips? The Effect of Awe on Consumers’ Tipping Intention

Ran Li, Chinese University of Hong Kong, China

Read More

Featured

Doing Worse by Doing Good: How Corporate Social Responsibility makes Products Less Dangerous

Linda Lemarié, University of Neuchâtel
Florent Girardin, University of Neuchâtel

Read More

Engage with Us

Becoming an Association for Consumer Research member is simple. Membership in ACR is relatively inexpensive, but brings significant benefits to its members.