The Costs of Autonomy: Decisional Autonomy Undermines Advisees’ Judgments of Experts
In contrast to advisers’ expectations, across 6 experiments (N=3,867) we find that advisers who give advisees decisional autonomy rather than paternalistic advice are judged to be less competent, less helpful, and are less likely to be recommended. We document these effects in the context of medical, financial, and workplace advice.
Samantha Kassirer, Emma Levine, and Celia Gaertig (2020) ,"The Costs of Autonomy: Decisional Autonomy Undermines Advisees’ Judgments of Experts", in NA - Advances in Consumer Research Volume 48, eds. Jennifer Argo, Tina M. Lowrey, and Hope Jensen Schau, Duluth, MN : Association for Consumer Research, Pages: 958-962.
Samantha Kassirer, Northwestern University, USA
Emma Levine, University of Chicago, USA
Celia Gaertig, University of Chicago, USA
NA - Advances in Consumer Research Volume 48 | 2020
F11. Anti-Consumption for Sustainability: The Environmental Impact of Anti-Consumption Lifestyles, Environmentally Concerned Individuals and Ethical Consumers
Laurie Touchette, HEC Montreal, Canada
Marcelo Vinhal Nepomuceno, HEC Montreal, Canada
N13. Smaller Self but Larger Tips? The Effect of Awe on Consumers’ Tipping Intention
Ran Li, Chinese University of Hong Kong, China
Doing Worse by Doing Good: How Corporate Social Responsibility makes Products Less Dangerous
Linda Lemarié, University of Neuchâtel
Florent Girardin, University of Neuchâtel