Stress, Addiction, and Artificial Intelligence
90.2% of people with mental illness receive no treatment. Can AI improve access to mental health services? We find that consumers avoid AI (vs. human) advisers and rate them as inferior across mental health domains, such as stress and addictive behaviors (e.g. porn addiction) because AI providers are less warm.
Mohamed A. Hussein and Szu-chi Huang (2020) ,"Stress, Addiction, and Artificial Intelligence", in NA - Advances in Consumer Research Volume 48, eds. Jennifer Argo, Tina M. Lowrey, and Hope Jensen Schau, Duluth, MN : Association for Consumer Research, Pages: 1155-1159.
Mohamed A. Hussein, Stanford University, USA
Szu-chi Huang, Stanford University, USA
NA - Advances in Consumer Research Volume 48 | 2020
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