Beyond Anthropomorphism: Differentiated Inferences About Robot Mind From Appearance

In three studies, we systematically examine inferences people make about robots’ mental capacities as a function of their humanlike appearance. Analyses of 252 robots revealed that humanlike appearance consists of three dimensions (Surface Look, Body-Manipulator, Facial Feature), and these dimensions differentially influence what mental capacities people attribute to a robot.


Xuan Zhao, Elizabeth K. Phillips, and Bertram F. Malle (2019) ,"Beyond Anthropomorphism: Differentiated Inferences About Robot Mind From Appearance", in NA - Advances in Consumer Research Volume 47, eds. Rajesh Bagchi, Lauren Block, and Leonard Lee, Duluth, MN : Association for Consumer Research, Pages: 352-358.


Xuan Zhao, University of Chicago, USA
Elizabeth K. Phillips, United States Air Force Academy, USA
Bertram F. Malle, Brown University, USA


NA - Advances in Consumer Research Volume 47 | 2019

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