A Complete Consumer Journey: Tracking Motivation in the Marketplace
A field study and two experiments use novel methods to capture consumers’ dynamic motivation within a shopping trip. The results provide evidence that pre-trip planning manipulates consumers’ motivational reference points and moderates whether inter-choice time (i.e., the time between purchases) exhibits a linear goal-gradient trend or a curvilinear pattern.
Jacob Suher, Szu-chi Huang, and Leonard Lee (2018) ,"A Complete Consumer Journey: Tracking Motivation in the Marketplace", in NA - Advances in Consumer Research Volume 46, eds. Andrew Gershoff, Robert Kozinets, and Tiffany White, Duluth, MN : Association for Consumer Research, Pages: 808-809.
Jacob Suher, Portland State University
Szu-chi Huang, Stanford University, USA
Leonard Lee, National University of Singapore, Singapore
NA - Advances in Consumer Research Volume 46 | 2018
Mistaking the Journey for the Destination: Overestimating the Fruits of (More) Labor
Eva C Buechel, University of Southern California, USA
Carey K. Morewedge, Boston University, USA
Jiao Zhang, University of Oregon, USA
N6. Not Myself: The Impact of Secret-Keeping on Consumer Choice Regret
DONGJIN HE, Hong Kong Polytechic University
Yuwei Jiang, Hong Kong Polytechic University
When Less is More - How Making Products More Personal Can Decrease Purchase Intention
Michael Schulz, University of Cologne