Social Sharing of Negative Emotions in Virtual Travel Communities
This article analyzes emotional social sharing after a terrorist attack in a virtual travel community (TripAdvisor-Paris Forum). A multi-method study demonstrates differences in posts’ characteristics and emotional content and posters’ profiles after the Paris terrorist attack. Individuals used this space to share negative emotions and express sympathy towards community members.
Clara Koetz and Anke Piepenbrink (2018) ,"Social Sharing of Negative Emotions in Virtual Travel Communities", in NA - Advances in Consumer Research Volume 46, eds. Andrew Gershoff, Robert Kozinets, and Tiffany White, Duluth, MN : Association for Consumer Research, Pages: 656-656.
Clara Koetz, Rennes School of Business
Anke Piepenbrink, Rennes School of Business
NA - Advances in Consumer Research Volume 46 | 2018
Q8. Avatars, Consumers and Possession in Online Gaming
Feihong Hu, Lancaster University, UK
Xin Zhao, Lancaster University, UK
Chihling Liu, Lancaster University, UK
Anchors as Midpoints: it’s not the Size of the Adjustment that Counts, it’s the Direction
Joshua Lewis, University of Pennsylvania, USA
Joseph P. Simmons, University of Pennsylvania, USA
H9. Market Emergence: the Alignment Process of Entrepreneurs’ Socio Cognition and Consumers’ Perception of the Market
Hao Wang, University of South Florida, USA