The Influence of Vague and Precise Waiting Information on Perception of Wait Time: a Field Study in Healthcare Field

Patients consider waiting period as often worst part of doctor's visit. If pain increases perception of time, then there is a need to study how pain, and thus time perception be reduced. We propose that type of waiting information: precise or vague can have influence on pain and time perception.



Citation:

Shelly Rathee, Arul Mishra, and Himanshu Mishra (2018) ,"The Influence of Vague and Precise Waiting Information on Perception of Wait Time: a Field Study in Healthcare Field", in AP - Asia-Pacific Advances in Consumer Research Volume 12, eds. Shailendra Pratap Jain, Akshaya Vijayalakshmi, and , Duluth, MN : Association for Consumer Research, Pages: 54-54.

Authors

Shelly Rathee, University of Utah, USA
Arul Mishra, University of Utah, USA
Himanshu Mishra, University of Utah, USA



Volume

AP - Asia-Pacific Advances in Consumer Research Volume 12 | 2018



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