Verticalization: the Impact of Channel Strategy on Product Brand Loyalty and the Role of Involvement in the Fashion Industry
Our study contributes to the knowledge on how manufacturers’ distribution channel strategy impact brand loyalty. Using PLS regression, we demonstrate that in the fashion industry, characteristics of the retail channel contribute higher to product brand loyalty in vertically integrated channels while the impact of product brand characteristics on brand loyalty is higher in conventional channels. We also show that consumers’ involvement has a stronger effect for verticals. Our results imply that strong product brands are less reliant on verticalization to be successful, whereas weaker brands can benefit from support from the retail environment and this can be achieved more effectively in vertically integrated channels.
Hanna Schramm-Klein, Dirk Morschett, and Bernhard Swoboda (2008) ,"Verticalization: the Impact of Channel Strategy on Product Brand Loyalty and the Role of Involvement in the Fashion Industry", in NA - Advances in Consumer Research Volume 35, eds. Angela Y. Lee and Dilip Soman, Duluth, MN : Association for Consumer Research, Pages: 289-297.
Hanna Schramm-Klein, Saarland University, Germany
Dirk Morschett, University of Fribourg, Switzerland
Bernhard Swoboda, University of Trier, Germany
NA - Advances in Consumer Research Volume 35 | 2008
Personal Budgeting: Does It Work?
Christina Kan, Texas A&M University, USA
Philip M. Fernbach, University of Colorado, USA
John Lynch, University of Colorado, USA
A Simple Step to Go Beyond Present: How Visual Entropy Cues Influence Temporal Focus and Consumer Behavior
Gunes Biliciler-Unal, University of Texas at Austin, USA
Raj Raghunathan, University of Texas at Austin, USA
Adrian Ward, University of Texas at Austin, USA
More than just a number: The negative effect of 100% claims
Nira Munichor, Bar-Ilan University
Liat Levontin, Technion University, Israel