Neglect of Emotional Losses in Compensation Decisions

Of the losses people suffer, many are emotional losses (fear, anxiety, etc). Eight studies tapping diverse contexts find a general tendency in people making compensation decisions (such as mediators and jurors) to overlook emotional losses in favor of economic losses. The research draws public attention to emotional losses



Citation:

Christopher Hsee, Shirley Zhang, and Sherry Yu (2014) ,"Neglect of Emotional Losses in Compensation Decisions", in NA - Advances in Consumer Research Volume 42, eds. June Cotte, Stacy Wood, and , Duluth, MN : Association for Consumer Research, Pages: 53-58.

Authors

Christopher Hsee, University of Chicago, USA
Shirley Zhang, University of Chicago, USA
Sherry Yu, Washington University in St. Louis



Volume

NA - Advances in Consumer Research Volume 42 | 2014



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