Brand Authenticity: Towards a Deeper Understanding of Its Conceptualization and Measurement

In times of increasing uncertainty, authenticity is an essential human aspiration, making it a key issue in contemporary marketing and a major factor for brand success. By conducting a literature review and several studies with different consumers and brands, we develop a scale for measuring the strength of consumers’ perceived brand authenticity, where authenticity is analyzed as consisting of four dimensions identified as continuity, originality, reliability, and naturalness. We also demonstrate the discriminant validity of brand authenticity with regard to related marketing constructs such as brand involvement, brand image, and brand satisfaction. Finally, we conclude our paper by discussing the implications for marketing practice and by offering stimuli for further research.



Citation:

Manfred Bruhn, Verena Schoenmüller, Daniela Schäfer, and Daniel Heinrich (2012) ,"Brand Authenticity: Towards a Deeper Understanding of Its Conceptualization and Measurement", in NA - Advances in Consumer Research Volume 40, eds. Zeynep Gürhan-Canli, Cele Otnes, and Rui (Juliet) Zhu, Duluth, MN : Association for Consumer Research, Pages: 567-576.

Authors

Manfred Bruhn, University of Basel, Switzerland
Verena Schoenmüller, University of Basel, Switzerland
Daniela Schäfer, University of Basel, Switzerland
Daniel Heinrich, Technische Universität Braunschweig, Germany



Volume

NA - Advances in Consumer Research Volume 40 | 2012



Share Proceeding

Featured papers

See More

Featured

Doing Worse by Doing Good: How Corporate Social Responsibility makes Products Less Dangerous

Linda Lemarié, University of Neuchâtel
Florent Girardin, University of Neuchâtel

Read More

Featured

The Effect of Fertility on Women’s Word-of-Mouth Behavior

Sevincgul Ulu, Rutgers University, USA
Kristina Durante, Rutgers University, USA
Jonah Berger, University of Pennsylvania, USA
Aekyoung Kim, Rutgers University, USA

Read More

Featured

Communicating a Promise of Change: Visual Steps Enhance Process Imagery

Luca Cian, University of Virginia, USA
aradhna krishna, University of Michigan, USA
Chiara Longoni, Boston University, USA

Read More

Engage with Us

Becoming an Association for Consumer Research member is simple. Membership in ACR is relatively inexpensive, but brings significant benefits to its members.