Coffee Without Overchoice
After choosing from simultaneously presented options, a coffee tastes less chosen from a large assortment than a small one. However, this effect reversed when consumers decided among attributes sequentially. Apparently, sequential choice is an effective strategy to keep the benefits of a large assortment without suffering from the costs.
Claude Messner and Michaela Wänke (2012) ,"Coffee Without Overchoice", in NA - Advances in Consumer Research Volume 40, eds. Zeynep Gürhan-Canli, Cele Otnes, and Rui (Juliet) Zhu, Duluth, MN : Association for Consumer Research, Pages: 1138-1138.
Claude Messner, University of Bern, Switzerland
Michaela Wänke, University of Mannheim, Germany
NA - Advances in Consumer Research Volume 40 | 2012
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