Flow in Consumer Research: a Novel Approach

Jan Drengner, Chemnitz University of Technology, Germany
Manuela Sachse, Chemnitz University of Technology, Germany
Pia Furchheim, Chemnitz University of Technology, Germany
Flow, describing a highly enjoyable psychological state that people feel when they act with total involvement in an activity, has recently attracted more interest in consumer research. However, existing conceptualizations differ from each other which leads to a loss of generalizability of the construct. This paper aims to contribute to a universal application of the flow construct by providing broader coverage of all the characteristics of flow and testing the new conceptualization in three studies. The findings suggest four reflective dimensions of flow. Contrary to former studies, the sense of potential control does not seem to reflect the flow experience.
[ to cite ]:
Jan Drengner, Manuela Sachse, and Pia Furchheim (2009) ,"Flow in Consumer Research: a Novel Approach", in NA - Advances in Consumer Research Volume 36, eds. Ann L. McGill and Sharon Shavitt, Duluth, MN : Association for Consumer Research, Pages: 670-671.