This magazine provides accurate and tested information about consumer products. Consumer Reports® and ConsumerReports.org® are published by Consumers Union, an expert, independent nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves.
Published continuously since 1979, the Consumer Action Handbook is one of the most informative and popular consumer documents ever issued by the government. This 168-page guide is designed to help citizens find the best and most direct source for assistance with their consumer problems and questions. The Handbook offers tips on topics such as buying and leasing cars, protecting your privacy and yourself from fraud, and shopping from home. It also includes a sample complaint form that you can use as a guide for your own letter, fax or e-mail. The Handbook offers thousands of names, addresses, phone numbers and email addresses for Better Business Bureaus, corporate consumer contacts and state, county and city government consumer protection offices.